- All orders are dispatched as promptly as possible.
- All deliveries are subject to stock availability and authorisation of your payment.
- On the rare occasion, you may receive separate packages, which arrive on different days.
- We will often send goods that are in stock straight away and send the outstanding goods as soon as we receive them from our suppliers.
- We will endeavour to send you an email when your goods are dispatched.
Click & Collect
- Click & Collect is available for orders placed online where the 'Click & Collect' option is selected at the checkout page.
- Once your order is ready, we will send you an email confirming that your order has been prepared and is ready for collection.
- Please ensure you have your order confirmation to hand, as the staff member may need to verify your order number. This can be a print-out or displayed on your phone.
- Please ensure you have a form of ID to hand, as the staff member may need to verify your name and address.
Royal Mail Tracked 24 Service - CURRENTLY UNAVAILABLE
- Standard charge for this option is - £6.49.
- Orders are despatched within 24-48hrs (subject to stock availability, some items can take 10-14 working days to arrive).
- Tracked 24 service takes 1 working day for delivery (including Saturdays).
- Orders placed before 12pm can be despatched the same day for next working day delivery (subject to stock availability).
Royal Mail Tracked 48 Service
- Most UK orders are sent by Royal Mail Tracked 48 Service.
- Standard charge for this option is - £4.49.
- Orders are despatched within 24-48hrs (subject to stock availability. Some items can take 10-14 working days to arrive).).
- Tracked 48 service takes 2 working days for delivery (including Saturdays) on top of the processing and handling time of 5-7 days.
Fast Shipping Option - Same/Next day delivery
- We can offer a same day or next day delivery service for £8.50.
- Subject to availability of stock.
- Please call us on 07925 47 6600 before placing your order to ensure the items are in stock and available for immediate despatch.
Local Collection From School
We are currently providing a free collection service for the following schools:
- Gateway Primary Free School
- Lansdowne Primary Academy
- Thameside Primary School
- Please select the 'Click & Collect' shipping option when placing your order, and add a note to your order stating 'LSC' so we know it is a Local School Collection order.
- Collection is available from the school office during term time only.
- You will receive a separate email from us once your order is ready for collection.