Some orders can take 10-14 working days to prepare. If you require an item which is out of stock please contact us for assistance.

RMA Form

PLEASE COMPLETE THIS FORM CLEARLY, PRINT IT OUT AND SEND IT ALONG WITH YOUR RETURN.

Name : ......................................................................................................................................................................................


Contact Number : ............................................................................
...................................................................................


Order Number : ...................................................................................................................................................................


Item Being Returned : .........................................................................................................................................................


Reason For The Return :  .....................................................................................................................................................


Exchange or Credit Note required : .........................................................................................................................................

 

PLEASE NOTE:

  • Items must be returned within 14 days of receipt.
  • Prior to returning the item you must contact us to obtain a returns number. This can be done by either telephone or by emailing us.
  • Items must be unworn and unwashed.
  • Underwear and swimwear can only be returns if the hygiene seal has not been removed.
  • Shoes must be tried on indoors.
  • Items must have all tags attached and packaging must be undamaged.
  • Beauty products and accessories cannot be returned
  • This does not apply to products specially ordered, embroidered or altered, unless there is a fault with the embroidery or the alteration undertaken.
  • Items must be received within 5 working days of the returns number being issued, otherwise the returns request will be cancelled.