We're more than just a school uniform store - we supply workwear, teamwear and recycle school uniform too!

Delivery Information

Delivery

- Please allow a minimum of 3-5 working days handling time on all orders.
- During the peak season - May to September, orders can take up to 21 working days to be delivered.
- Items that require specific embroidery or customer requested alterations may take longer.
- Items from our Something Special range can take up to 28 days for delivery.
- All orders are dispatched as promptly as possible.
- All deliveries are subject to stock availability and authorisation of your payment.
- All purchased items will be delivered to the billing address only or your school if the facility has been setup.
- We will only ship goods within the UK.
- On the rare occasion, you may receive separate packages, which arrive on different days.
- We will often send goods that are in stock straight away and send the outstanding goods as soon as we receive them from our suppliers.
- We will endeavour to send you an email when your goods are dispatched.

Local Economy Delivery

- We have introduced the Local Economy Delivery option for our local customers.
- Local Economy Delivery Charge - £3.99 within 5 miles of Grays postcode RM16 4UX.
- We cannot accept instructions to leave packages without signatures.
- On the rear occasion, you may receive your goods in several packages, which arrive on different days.


Royal Mail Tracked 24 Service

- Standard charge for this option is - £5.49.
- Orders are despatched within 24-48hrs (subject to stock availability).
- Tracked 24 service takes 1 working day for delivery (including Saturdays).
- Orders placed before 1pm can be despatched the same day for next working day delivery (subject to stock availability).
- We cannot accept instructions to leave packages without signatures. 


Royal Mail Tracked 48 Service


- Most UK orders are sent by Royal Mail Tracked 48 Service.
- Standard charge for this option is - £4.49.
- Orders are despatched within 24-48hrs (subject to stock availability).
- Tracked 48 service takes 2 working days for delivery (including Saturdays).
- We cannot accept instructions to leave packages without signatures. 


Fast Shipping Option - Same/Next day delivery

- We can offer a same day or next day delivery service for £8.50. 
- Subject to availability of stock.
- Please call us on 07925 47 6600 before placing your order to ensure the items are in stock and available for immediate despatch.


Local Collection From School - TEMPORARILY UNAVAILABLE (due to Covid-19)

- You may collect your order from one of the schools below as long as you select the 'Local School Collection' option on the delivery page and pay for your order in full.
- The Card/Cash on Delivery option is not available for orders being collected from the school, unless arranged with us prior to placing the order.
- Schools currently covered under this free collection option are:

  • Bulphan Academy
  • Gateway Primary Free School
  • Herringham Primary Academy
  • Orsett C of E Primary School
  • St Clere's School
  • Thameside Primary School
  • Woodside Academy

- The 'Local School Collection' delivery option is free of charge.
- Orders can be collected from the school office using your order number and surname as a reference.
- Please allow a minimum of 3-5 working days handling time. Items that require embroidery may sometimes take longer.
- During the peak season - May to September, orders can take up to 21 working days to be delivered.


Click & Collect

- If you select the Click & Collect option on the Shipping page, you can collect your order from our appointed Click & Collect location:

Outside the main entrance of Thames Enterprise Centre, East Tilbury, RM18 8RH.
(Allocated time slots available between 1pm-2pm only)

- Click & Collect charge - £1.49 (payable when placing your order).
-We will allocate you a day and time once your order is ready for collection.
- Please ensure you have your order confirmation to hand, as the clerk will need to verify your order number. This can be a print-out or displayed on your phone.
- Please ensure you have a form of ID to hand, as the clerk will need to verify your name and address.



Delivery Address

- All purchased items must be delivered to the billing address only.
- In the unlikely event that you receive the wrong order, please contact us as soon as possible so we can arrange for the item(s) to be collected and the correct one(s) to be dispatched to you.
- If you have any questions about the delivery of your order, please call us on 07925 47 6600. We are available Monday to Saturday 9.00am to 5.00pm (excluding all Bank & Public Holidays).