RMA Form
PLEASE COMPLETE THIS FORM CLEARLY, PRINT IT OUT AND SEND IT ALONG WITH YOUR RETURN.
Name : ......................................................................................................................................................................................
Contact Number : ...............................................................................................................................................................
Order Number : ...................................................................................................................................................................
Item Being Returned : .........................................................................................................................................................
Reason For The Return : .....................................................................................................................................................
Exchange or Credit Note required : .........................................................................................................................................
PLEASE NOTE:
- Items must be returned within 14 days of receipt.
- Prior to returning the item you must contact us to obtain a returns number. This can be done by either telephone or by emailing us.
- Items must be unworn and unwashed.
- Underwear and swimwear can only be returns if the hygiene seal has not been removed.
- Shoes must be tried on indoors.
- Items must have all tags attached and packaging must be undamaged.
- Beauty products and accessories cannot be returned
- This does not apply to products specially ordered, embroidered or altered, unless there is a fault with the embroidery or the alteration undertaken.
- Items must be received within 5 working days of the returns number being issued, otherwise the returns request will be cancelled.